Melbourne Information

Visit Tourism Victoria for comprehensive information about Melbourne and Victoria.

Time Zone

Australian Eastern Standard Time is GMT plus 10 hours.

Daylight Hours

Winter: 9 hours, 32 minutes (June 21) Summer: 14 hours, 47 minutes (December 22)

Melbourne’s Climate

Melbourne's climate is temperate and variable with no great extremes and one of the lowest rainfall levels in Australia. For further information, visit

Melbourne Shopping Hours

As a general guide, trading hours for city shops are:

Saturday to Wednesday – 10am-5pm
Thursday – 10am-7pm
Friday – 10am-9pm

Hours of operation often vary between shops and areas.

Melbourne Taxis

Taxis can be hailed in the street if their sign is illuminated. Orange lights indicate that the taxi is not for hire. Contact numbers within Australia are:

  • Arrow 13 22 11
  • CABS 13 22 27
  • Black Cabs 13 22 27
  • Embassy 13 17 55
  • North Suburban 13 11 19
  • Silver Top 13 10 08
  • Dandenong Taxis +613 9791 2111
  • Frankston Cabs +613 9786 3322
  • West Suburban +613 9689 1144

Melbourne Visitor Services

Melbourne Visitor Centre

Federation Square
Corner Swanston and Flinders streets
t|+61 3 9658 9658

Melbourne Greeter Service

Free personal orientations of the city with a local volunteer who shares your interest and speaks your language are available seven days a week.Bookings must be made three days in advance.
t|+61 3 9658 9658

City Ambassadors and Info Booth

Melbourne’s Ambassadors wear distinctive red uniforms and rove the streets providing free information to visitors. Ask them for directions or ideas for things to do or see. The Melbourne Visitor Booth is located in Bourke Street Mall and operates Monday to Saturday: 9am–5pm and Sunday: 10am–5pm.